Explore Our FAQ Section
Find clear answers to your most common questions about our jewelry, sizing, care, orders, and services—all in one place.
To care for your jewelry, store each piece separately to prevent scratches and damage. Clean gently using a soft cloth and mild solutions, avoiding harsh chemicals and moisture. Remove jewelry before swimming, bathing, or heavy activities to maintain its shine. Regular professional cleaning and proper storage help preserve beauty, quality, and longevity over time."
To determine if your jewelry is genuine, inspect its weight, markings, and craftsmanship. Real pieces often feel solid and have clear stamps indicating metal type. Examine stones closely for clarity and setting quality, as authentic gems are precisely cut and securely set. Professional appraisal or testing can provide certainty, ensuring your jewelry’s authenticity and lasting value.
Sterling silver is an alloy made of 92.5% pure silver mixed with other metals, usually copper, to enhance strength and durability. Fine silver, on the other hand, is 99.9% pure silver, softer, and more prone to scratches and bending. While both have the same lustrous appearance, sterling silver is preferred for everyday jewelry due to its resilience, whereas fine silver is often used for high-quality, delicate pieces.
Yes, most rings can be resized to achieve a better fit. The process depends on the ring’s material, design, and gemstones, as some intricate or delicate styles may have limitations. A professional jeweler can safely adjust the size by either adding or removing metal, ensuring the ring remains secure and comfortable. Always consult an expert to maintain the integrity and appearance of your piece.
A birthstone is a gemstone traditionally associated with the month of a person’s birth, believed to bring luck, protection, and personal significance. Each stone carries unique colors, meanings, and symbolism, making it a thoughtful and personalized choice for jewelry. Wearing your birthstone is said to enhance your personality traits, boost confidence, and connect you to your birth month in a meaningful way, while also adding a touch of elegance and individuality to any accessory.
A gemstone is any precious or semi-precious mineral used in jewelry, offering a variety of colors, shapes, and properties. Diamonds are a specific type of gemstone, known for their exceptional hardness, brilliance, and rarity. While all diamonds are gemstones, not all gemstones are diamonds. Their value, appearance, and care requirements differ, making each unique in its beauty and significance.
A conflict diamond, also called a “blood diamond,” is a diamond mined in a war zone and sold to finance armed conflict against governments. These diamonds often come from regions where mining is controlled by armed groups, leading to human rights abuses, violence, and exploitation. Jewelry brands and ethical buyers now prioritize conflict-free diamonds, certified through systems like the Kimberley Process, ensuring that each stone is sourced responsibly, supporting communities rather than fueling conflict.
White gold and platinum are both popular metals in fine jewelry, but they differ in composition, durability, and care. White gold is an alloy of gold mixed with metals like palladium or nickel and usually coated with rhodium for a bright, silvery finish. It’s strong, lightweight, and more affordable than platinum but may need occasional replating to maintain its shine. Platinum is a naturally white, dense, and highly durable metal that develops a soft patina over time. It’s hypoallergenic and ideal for long-lasting, heirloom-quality pieces, though it comes at a higher price point.
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